Genius Bar caught ripping customer off ON CAMERA by CBC News

followup video on cbc 'bias' and the bent pin: https://youtu.be/n03u7spkaie

🔵 we fix macbooks & offer free estimates. https://rossmanngroup.com
🔵 send us your macbook for repair! http://bit.ly/sendmacbook
🔵 we'll send you a box with a pre-paid shipping label for your repair! http://bit.ly/sendyourmacbook
🔵 we offer iphone data recovery: http://bit.ly/2bdbx4g
🔵 we offer lab hard drive data recovery: http://bit.ly/labdatarecovery

all credit to cbc news canada: watch the entire segment on their channel https://youtu.be/_xnetbhrpyk

this macbook has no backlight due to a common f'up - pin 1 of the lcd cable is bent. pin 1 is for the lcd backlight. the board's current sensing circuit on backlight output will notice that pin 1 is touching the connector housing itself, shorted to ground, and not send power through to the circuit. bending the pin back fixed the problem.

at apple, this issue would have cost the customer $1200. you might not believe me, which is why we have it all on tape. :)

👉 learn how to do this:
› beginner's guide: http://bit.ly/2k6uz84
› support forum: $29/mo http://bit.ly/2nx8rmc

👉 donate & post a message: http://bit.ly/tiplouis

👉 below we list tools & recording gear we use, repair guides to help you learn, online chip sources, & donation links:

👉 blackberry, oreo, & clinton the cat's wish list: https://www.amazon.com/hz/wishlist/ls...

👉 chips & components:
› http://bit.ly/2jaaoxm

👉 discord: https://discord.gg/chhadym

👉 tools used:

✓ soldering irons:
› louis' hakko station(no tweezers): http://amzn.to/2ckkmyo
› paul's hakko station(works with tweezers): http://amzn.to/2ymvwny
› micro soldering pencil: http://amzn.to/2d5mwup
› hot tweezers: http://amzn.to/2ymvzsz
› quick 861dw hot air station: http://bit.ly/quick861dw

✓ cheap hakko alternatives:
› ts100 soldering iron: https://amzn.to/2gy1fqz
› recommended tips: ts-c4: https://amzn.to/2gsdoz3 ts-ku https://amzn.to/2elofke

✓ preferred soldering tips
› fine: http://amzn.to/2d5mgpn
› flat: https://amzn.to/2jnsdbt
› gpu wicking: http://amzn.to/2w8chtb
› micro soldering tip: http://amzn.to/2qusfdh

✓ microscopes:
› microscope: http://amzn.to/2ilre16
› barlow lens: http://amzn.to/2ymkdkf
› led light: http://amzn.to/2nzfpt2
› cheap alternative microscope: http://amzn.to/2rtlhbj

✓ soldering/repair supplies:
› solder: http://amzn.to/2ckkxup
› desoldering braid: http://bit.ly/2otflox
› flux: http://bit.ly/amtechflux
› solder paste: http://bit.ly/amtechsolderpaste
› thick insulated jumper wire: https://amzn.to/2rvtd0a
› thin insulated jumper wire: https://amzn.to/2i47dqy
› kapton tape: http://amzn.to/2yn0xuq
› tweezers: http://amzn.to/2d5nbpi
› blades: http://amzn.to/2bywnvf
› freeze spray: http://amzn.to/2bysozw
› conformal coating: http://bit.ly/greencoate
› conformal coating curing pen: http://bit.ly/uvpen

✓ diagnostic tools:
› usb amp meter: http://bit.ly/2b2lu5w
› usb-c amp meter: http://bit.ly/usbcamp
› on-screen multimeter: http://amzn.to/2jtgy9k
› multimeter probes: http://bit.ly/fineprobes
› cheap multimeter: http://amzn.to/2zjkg8u
› bench psu: csi3005p http://bit.ly/benchsupply

✓ ultrasonic cleaning:
› all macbooks & cellphones: crest p1200h-45: http://bit.ly/p1200h45
› pre-touchbar macbooks & cellphones: crest p500h-45: http://bit.ly/p500h45
› cellphones only: crest p230h-45: http://bit.ly/p230h45
› branson ec cleaning fluid: http://amzn.to/2cklbrp

✓ desk supplies:
› desk: http://amzn.to/2ymshdz
› chair: https://amzn.to/2lb8bub
› fume extractor: http://amzn.to/2d5mgod
› work mat: http://amzn.to/2ymtltr
› outlets: http://amzn.to/2ynszwo
› gloves: http://amzn.to/2iufums
› durable lightning cable: http://amzn.to/2ynhzut
› fine tipped snippers: http://amzn.to/2hgt4xb

✓ screwdrivers:
› iphone bottom screws: http://amzn.to/2ynwx8p
› macbook bottom screws: http://amzn.to/2akmdvb
› torx t3: http://amzn.to/2zjtxxh
› torx t5 http://amzn.to/2blndn4
› torx t6 http://amzn.to/2b0xifa
› torx t8 http://amzn.to/2cpwp68
› phillips #0: http://amzn.to/2ajahhm
› phillips #000: http://amzn.to/2ynqscl

✓ recording equipment:
› work cam: https://amzn.to/2qjhnt0
› overhead cam: http://amzn.to/2eah0ot
› work mic: https://amzn.to/2wgihzw
› home mic: https://amzn.to/2xfampc
› microscope camera: http://amzn.to/2icvqog - mine is discontinued, closest one i can find.
› hdmi capture: http://amzn.to/2iygcle

👉 shilling:
› buying on ebay? support us while you shop! https://www.rossmanngroup.com/ebay
› rossmann repair group inc is a participant in the amazon services llc associates program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

👉 leave a tip for us via cryptocurrency if we've helped you out:
› bitcoin: 1eaev8dbeffg6fe6bimemvefbylkhpcvhj
› ethereum: 0x6f6870feb48f08388ee345cf0261e2f03d2fa310
› ethereum classic: 0x671bfd61ba87edf6365c97cea33d66ba73645510
› litecoin: lwnbttajojzqt68ihfjfgqq3cyhustcyd
macbook logic board repair secret shopper genius bar macbook repair no backlight screen not working cbc news
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